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Misconceptions about system administration

In February, 2002, Steve Traugott, of infrastructures fame, posted an interesting list of misconceptions held by (um) suits about `infrastructure architecture' (but which seemed to extend to system administration in general).

His list is interesting, and we quote it more-or-less in full:

Most of the non-sysadmin folks we've talked with tend to carry some (often conflicting) combination of these misconceptions:

  • systems administration is a highly evolved and stable field

  • sysadmin staffs always keep UNIX systems under centralized management (confusing "root ownership" with management)

  • managing a group of small UNIX machines is the same amount of work as managing one large mainframe

  • more expensive, high-end systems include their own management software

  • an operating system is a static thing that rarely changes

  • sysadmin duties consist mainly of upgrading applications and doing backups

  • an application developer can administer their own development system, no problem

  • an operating system is a very straightforward piece of technology which comes pre-installed on the hardware, is therefore like firmware, and doesn't need much maintenance

  • install the hardware and you're ready for apps

  • reliability and failover are very difficult to do and are therefore the application's responsibility

  • systems administration is rarely a critical path item during application rollouts or upgrades

  • centralized administration software is extremely expensive and complex; only large shops can afford it; development of it requires lots of venture capital, followed by patents to protect the investment (usually includes references to Tivoli TME, CA UniCenter, HP OpenView, and/or BMC Patrol)

Got anything to add?


© The Arusha Project, 2000-2003; team: ARK; c/o partain@users.sourceforge.net; revision 1.2, 2004-05-26.